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Privacy Policy

We will never share your personal information with any other company or organisation

At Hawk House we value our relationship with you and the other users of our Website (the "Website") and the services/products offered within it (the "Services"). We recognise that you may be concerned about our collection, use, and disclosure of any personally identifiable information ("Personal Information") that we may collect when you use our Services.

Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. This is in accordance with the requirements of the Data Protection Act 1998.

If you have any questions or comments regarding this Privacy Policy, please contact us at: mail@hawk-house.co.uk  

How Do I Agree to the Privacy Policy?
This Privacy Policy is a part of the Terms of Use of the Hawk House website. Accordingly, when you access or use the Website or the Services, you agree that we can collect, use, and disclose your information in accordance with this Privacy Policy. If you do not agree to or are not comfortable with any part of this Privacy Policy, you may not use the Website or our Services

Does Hawk House Ever Make Changes to its Privacy Policy?
We may make changes to the Privacy Policy from time to time. Continued use of the site following any modification date constitutes your agreement to these changes

What Types of Information does Hawk House Collect From Me?
We collect personal information from you at the time of booking. As explained above, personal information is information that can be used to identify you individually, such as your name, mailing address, phone number, email address, credit card number etc. This information is used solely for the purpose of bookings. We will not share this information with anyone and its storage is in accordance with requirements of the Data Protection Act 1998.

We also may collect non-personal information from you such as your browser type, your ISP, your operating system, and your IP address. This information cannot be easily used to personally identify you

How and When Does Hawk House Collect This Information?
We collect personal information from you when you provide it to us. For example, when you make a booking we will collect your name, mailing address, telephone number, credit card number, email address etc. None of these details will ever be shared with any agency or company, though we do reserve the right to send occasional mailings to you, which you have the right to opt-out of.

If you communicate with us regarding the Website or Hawk House Services, we will collect any information that you provide to us in any such communication.

Like the operators of most websites, we may use analytic and reporting technologies to record non-personal Information such as internet domain and host names, Internet Protocol (IP) addresses, browser software and operating system types, click stream patterns, and the dates and times that the Website are accessed. This is simply to help us evaluate and improve the site

How Does Hawk House Use My Information?
We use personal information primarily for our own internal purposes, such as providing, maintaining, evaluating and improving Hawk House’s Services and Website, fulfilling requests for information, and providing customer support.

We use non-personal information to track your use of the Website and Hawk House Services and for other internal purposes, particularly providing, maintaining, evaluating, and improving our Services and the Website

When Will Hawk House Disclose My Information to Third Parties?
We will never disclose your information to third parties whether personal or non-personal

What about Cookies?
A cookie is a message that is sent to your computer from a web server and stored on your computer's hard drive. Most websites use cookies. The Hawk House Website does not currently use cookies

Does Hawk House Protect My Personal Information?
Whenever we obtain your personal information, we have a duty to use commercially reasonable efforts to protect it from unauthorised access or disclosure. However, we are not insurers of the security of your personal information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions beyond our reasonable control

How Can I Review and Make Changes to My Personal Information?
You can obtain a copy of and request that we correct errors in your personal information by emailing us at mail@hawk-house.co.uk. For your protection you will be required to provide proof of your identity to obtain a copy of your personal information. If you wish, we will delete all of your personal information (including your transaction history) from our records upon your request

Does This Privacy Policy Apply When I Access Third Party Websites?
You may be able to access third-party websites directly from this Website. This Privacy Policy does not apply when you access such websites. We cannot control how third parties may use personal information you disclose to them, so you should carefully review the privacy policy of any third-party website you visit before using it or disclosing your personal information to its provider

What about Children's Privacy?
Hawk House Services are intended for users ages thirteen and older. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of thirteen. In addition, we will delete any information in our database that we know originates from a child under the age of thirteen.

Prospective users between the ages of thirteen and seventeen can only use the Hawk House Services under their parents' legal or guardian's supervision. If you are between the ages of thirteen and seventeen, you, your parent, or your legal guardian may request that we delete any of your personal information in our database and/or opt out of receiving communications from us. If you wish to do so, please contact us at the email address provided below

Can I Opt Out of Receiving Communications From Hawk House?

You may opt-out of receiving communications from us at any time. You may also opt-out on behalf of your spouse or children. To opt out please contact us at mail@hawk-house.co.uk


Hawk House, Camel Cross, West Camel, Yeovil, Somerset, BA22 7RA
maintained by Hawk House Ltd
©2011-2012 Hawk House
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